There Is Still A Place For Desktop Tech Support Companies

By William Bell

As our technological universe reverts almost entirely to small devices we each carry everywhere, many people might get the impression that few jobs exist in the field of Information Technology. This is simply not so. The personal computer is still the tool of choice in most corporate offices, so there are still opportunities for desktop tech support companies.

Most corporations have lowered the number of people they keep on hand. While there may be fewer opportunities available in IT departments, the same tasks have now been outsourced to corporations specializing in setting up and maintaining other corporate networks. As a rule, they set up cyber-safe Intranet systems where most employees do not have access to the World Wide Web at all during their work day.

In fact, the Intranet based standard that has come to be the norm in large part due to cyber security risks. Certainly, employees were wasting company time online as well, but that was actually less of a problem when they were using their company systems and knew they could be watched. Now that they do their woolgathering on their own devices, it is even more difficult for companies to monitor how employees use their time.

[fquote] Some even have their people sitting in groups that work on shared projects, each of them able to see what the other is up to all the time [/fquote]

In fact, those of us who worked at a PC before the Internet grew into what it is had cubicle walls that reached ten feet high and surrounded us in a cocoon of isolated work productivity. These days companies get more productive time due to cubicle walls that reach no more than a couple of feet high. Some even have their people sitting in groups that work on shared projects, each of them able to see what the other is up to all the time.

Ultimately, the company Intranet has proven itself to be the most effective method of protecting a company from cyber attacks. The sharing of data among offices or clients is generally performed as part of systems administration. This is a program which is set to begin its function after-hours, and often a company who specializes in this type of service is responsible for monitoring the process.

Cyber attacks are not always done by people wanting banking or social security numbers. Two of the most common sources of hacks in the modern corporate world are the Press, or corporate competitors. Employees who have special access to the Internet for work-related, or even family-related reasons are their best hope for getting inside a system, and some hackers have become quite creative with phishing techniques.

For those employees allowed such access, they must remain ever vigilant for hackery. Not only can their own information be at risk, but details about clients, new projects, and other privately held corporate surprises can be accidentally revealed. Receiving an email from what appears to be a reliable source but somehow seems off should be reported to their IT vendor.

Any emails that seem questionable, even if they appear to come from a reliable source, should be reported to an IT vendor immediately. In fact, it should be flagged and not forwarded, allowing the vendor to access the email remotely. Your IT vendors have people on staff who are trained to recognize the most up-to-date security threats, and they may even be able to trace such messages to their source.

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