The modern business environment is highly competitive. Technology such as the internet has opened new markets for all businesses, both big and small. In order to thrive in this difficult environment, businesses not only need to build up a base of loyal clients, but they have to offer superior service. Consumers have more choices than ever before, and they have become sophisticated. Efficient communication is one of the keys to superior service. That is why, when it comes to business telephone systems Courtenay companies are moving to VoIP.
During the past few years, VoiP has become a very serious contended in the telecommunications market. It relies on a reliable and reasonably fast internet connection and that is why it was slow to make a mark at first. Internet access used to be restricted to urban areas and the connections were often very slow and unreliable. This has changed, however, and today VoIP is the communication system of choice of numerous large and small clients.
Cutting down on the cost of their communication bills is often the initial reason why companies consider switching to VoIP. There are savings to be had, indeed, sometimes up to fifty percent on monthly bills. For bigger companies this can be a very large amount of money. New users quickly find out, however, that the savings they achieved are just the tip of the iceberg. VoIP offers numerous benefits.
Perhaps the single biggest benefit offered by VoIP is the fact that users can communicate anywhere. It is not necessary to be physically present at a desk in order to make or receive a call. This means that users have been freed to be where their services can make a difference. Regardless of where they are geographically, they will never miss important calls or find themselves unable to make important calls.
VoIP users save even more money because there is no need for an installation at every location, branch or building, as was the case with a PABX system. Instead, VoIP is installed centrally and the software is hosted by the service provider. This means that the cost of maintenance is extremely low and there is no need to employ switchboard operators. A central installation also means that downtime is most unlikely.
Users also love the fact that they can use any device capable of accessing the internet in order to communicate. They do not even have to use the same device consistently. Armed with nothing but their user details, they can communicate anywhere, using whatever device is preferred or handy. Full user details are stored in the cloud and this means that users always have all their records available to them.
Nobody will argue the fact that VoIP is feature rich. All the older features such as voice mail, call holding and call forwarding are still available. However, there are many additional features that can help users to be super efficient. They can use video conferencing, voice to fax, voice to email email to voice and many other productivity enhancing features. It is even possible to send files to specified recipients.
There can be little doubt that the popularity of VoIP will keep rising. They are economical, efficient and versatile. One can only wonder what the next development in this technology will be.
During the past few years, VoiP has become a very serious contended in the telecommunications market. It relies on a reliable and reasonably fast internet connection and that is why it was slow to make a mark at first. Internet access used to be restricted to urban areas and the connections were often very slow and unreliable. This has changed, however, and today VoIP is the communication system of choice of numerous large and small clients.
Cutting down on the cost of their communication bills is often the initial reason why companies consider switching to VoIP. There are savings to be had, indeed, sometimes up to fifty percent on monthly bills. For bigger companies this can be a very large amount of money. New users quickly find out, however, that the savings they achieved are just the tip of the iceberg. VoIP offers numerous benefits.
Perhaps the single biggest benefit offered by VoIP is the fact that users can communicate anywhere. It is not necessary to be physically present at a desk in order to make or receive a call. This means that users have been freed to be where their services can make a difference. Regardless of where they are geographically, they will never miss important calls or find themselves unable to make important calls.
VoIP users save even more money because there is no need for an installation at every location, branch or building, as was the case with a PABX system. Instead, VoIP is installed centrally and the software is hosted by the service provider. This means that the cost of maintenance is extremely low and there is no need to employ switchboard operators. A central installation also means that downtime is most unlikely.
Users also love the fact that they can use any device capable of accessing the internet in order to communicate. They do not even have to use the same device consistently. Armed with nothing but their user details, they can communicate anywhere, using whatever device is preferred or handy. Full user details are stored in the cloud and this means that users always have all their records available to them.
Nobody will argue the fact that VoIP is feature rich. All the older features such as voice mail, call holding and call forwarding are still available. However, there are many additional features that can help users to be super efficient. They can use video conferencing, voice to fax, voice to email email to voice and many other productivity enhancing features. It is even possible to send files to specified recipients.
There can be little doubt that the popularity of VoIP will keep rising. They are economical, efficient and versatile. One can only wonder what the next development in this technology will be.
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