By Dorothy Lee


After you decide to not use the traditional phone system anymore, one thing to make an IP telephony attractive is to make use of VoIP providers so that you can save on actual phone call costs. For many years, Vancouver VoIP providers have already emerged after the IP PBX has boomed in the market. To help you find the right provider, here are factors to consider.

You need a reliable company that values your money. In order to find the one that is offering the best service and is recommended by many, you need to know what exactly are you looking for in a service. To help you with that, here are the things that you must consider when searching for one.

Ensure that you do not only consider their overall ranking, cheap or expensive. Compare their rates from the different countries that you usually call to. Example, when your business partners are from France, Italy, and Sweden, do not be interested when their call rates in the market for Far East countries are very cheap. You should be focusing on your real needs.

The phone call quality must meet the standards of your company. Many are offering cheap rates, but the voice quality it comes with are usually bad, and you do not want that of course. If your business relies on over the phone customer service, you might want to ensure that there is optimal voice quality, even if it means, you will be paying extra for that.

Their customer support. An important factor to consider would be customer support. Look for the ones that offers all twenty four seven support. Try to avoid those companies who are only offering support a few days and hours a week. You would not want to let the problem sit for a long time just because there is no support that can help you.

Think about SIP trunking. This is an element being offered by certain suppliers. This element enables organizations to merge, nearby calls, long separation calls, and broadband web to a solitary pipe. Such can be compared to T1 trunk, however increasingly current. Before, a business would need to hire a broadcast communications supplier to gain a T1 trunk and be associated with their exclusive PBX.

Today, companies can just buy SIP trunks from VoIP providers for an IP PBX to be connected in their establishment. It is now easier to have one connected to ones place compared before. In cases like this, you would have to use IP PBX on your SIP standard, and it should support SIP trunks. Example, In windows, you need the 3CX phone system.

Local area code and extra features. Find the one that offers local area codes. Doing this will prevent your customers from getting charged when making long distance calls. Check if they provide additional features for free. Some features that would be useful which you must look for includes caller ID, call filtering, forwarding, and waiting, and conference calls.

Make sure you use the one that will work will with your provider. In IP telephony, the most important element would be the software. Choose the one that is very easy to install, manage, and configure, offers enterprise level features, and also works great with popular gateways and providers.




About the Author:



Axact

Money Making

I am passionate about educating university students about money and careers, and have been doing so since 2007. I see the same confusion and mistakes being replicated every year. The way I help is through Save the Student. I'm always on the look out for new contributors, so get in touch if you're wanting to get involved! Aside from the site, my main interests are travelling, writing, photography, webdesign, sailing, football and cycling.

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